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We strive to provide
the best customer service possible!
We accomplish this by returning email questions within
24 hours at
info@theumbrellahat.com ®. If you need an answer
immediately, please do not hesitate to contact us by
phone.
How can I order products from TheUmbrellaHat.com
®?
We accept orders securely over the internet or
by phone toll-free at 1-866-552-4749.
How does the
umbrella hat stay on your head?
Each
umbrella hat is fitted with an elasticized headband,
so anyone can wear it, from small
children to large adults.
What is the minimum
order?
The
minimum order is one umbrella hat.
What about custom
orders?
We can do custom
imprinting. Please call toll free
1-866-552-4749 to discuss.
Who will bill my Credit Card?
Your credit card will be charged by
BRI-GUY,
the owner and operator of TheUmbrellaHat.com ®.
If I'm paying by check or money order, who should I make it out to?
Please make the check or money order out to "BRI-GUY".
How
much is shipping?
Shipping costs are calculated based on your
location and the number of items purchased, and then
are determined upon checkout from
TheUmbrellaHat.com
®. A
$10.00 surcharge will be
applied to all orders being shipped outside of North
America.
How
long does delivery take?
All orders are processed within 24-48 hours of
receiving payment. Delivery to the U.S. can
take between 12-14 business days, while Airmail will take 7-10 business days.
International delivery will take approx. 2-3 weeks
delivered to your door. We regularly ship all
North American orders
via Small Packets Surface or Airmail delivery, and International
orders via Airmail, but can ship any
method that will best meet your needs.
If faster service is
required, please call us toll free 1-866-552-4749 to
place your order.
Terms of Use / Privacy Policy
We ship internationally
and are not responsible for any
customs, duties or taxes
that you may incur.
Customer Service is
standing by, waiting to assist you at 1-866-552-4749
(toll-free)
Contact us anytime with questions you might have
regarding our products and services.
By placing an order with
TheUmbrellahat.com ®,
you agree to our terms and conditions.
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